QuickBooks 2009 R9 Update - Critical Info


Many clients, running QuickBooks 2009 are showing concern and confusion by the new patch release known as R9. The following information from Intuit should alleviate any concern and confusion.

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QuickBooks 2009 Release 9 Step-by-Step Update Guide


QuickBooks 2009 Release 9 differs from most releases. Because of the changes it makes, R9 is not backwards compatible with earlier releases of QuickBooks 2009.

Therefore you need to treat it the same way you treat an upgrade to a new year version. That is, both your program and data files will need to be updated.
More Information (with Use Case Scenarios for Accountants)

QuickBooks 2009 Release 9 requires that ALL computers accessing QuickBooks company files be updated to R9 or later, including the server.

Special Instructions for installing R9 on QuickBooks file servers
The server must be updated to R9 before QuickBooks company files on the server can be opened using R9!
To install the R9 RPM for Linux Servers follow the Linux Instructions
To install the R9 update for file servers running the Windows Instructions.

If you receive an H202 error or cannot open the company file after installing R9 on the server:
Close and re-open QuickBooks on the server, or if you have a QuickBooks Server Only install:
 
Restart the QuickBooks Database Server Manager on the server .
  1. Hold the Windows key and press R or from the Windows Start button, choose Run and enter services.msc in the Open field.
  2. Click OK.
  3. Right-click  QuickBooksDB19 and select Stop.
  4. Right-click QuickBooksDB19  and select Start.
  5. Close the Services window.
If you are still receiving the H202 follow these steps.

Step-by-Step Instructions:
Download the R9 update
Instructions for downloading the QuickBooks update.
** Important ** - Click the Choose a different product button if the page does not currently list your QuickBooks 2009 product.
 
Install the R9 Update on each computer
Follow the Manual Update instructions on the Product Updates page for each computer that runs QuickBooks.
To update the QuickBooks file server, follow these instructions.
Update your company file for use with R9
To update the company file, Open the company file on a computer with R9 installed.
Important : You must log into the company file as the QuickBooks Administrator to update it. If you do not have the administrator password, please have the QuickBooks administrator update the company file. For help with Administrator password issues click Here.
  1. Launch QuickBooks
  2. From the File Menu, select Open or Restore Company
  3. Select Open a Company file and click Next
  4. Choose the file you want to open and click Open
    -- If the file is on another computer, Intuit strongly recommends it be copied to this computer to update it, and then copy it back after it is updated.
  5. Follow the on screen instructions to complete the file update process. The instructions will take you through making a backup of your company file (including Verifying Data Integrity), updating your company file, and then another Verify of the file.
Open the updated company file on remote computers or in Multi User mode.
Once the file has been updated successfully: Verify that the server has been updated.
  • If the QuickBooks program is installed on the server, launch QuickBooks at the server and press the F2 key
    -- The Product Information line at the top of the screen should contain R9 or R9P
  • If QuickBooks installed as server only:
    1. Right click the QuickBooks Database Server Manager in the lower right corner of the screen on the server and choose Open QuickBooks Database Server Manager
    2. Click the Updates tab
    3. The version number listed in this tab should be R0.3597
Frequently Asked Questions:
How do I update the QuickBooks server to R9?
How do I resolve the error message No version of QB found to update?
What if I use QuickBooks 2009 with a company file that is on the server?
Errors: "H101," "H202," "H303," and "H505"

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